Thanks for responding. Maybe I was not clear in my initial cry for help, so let me try again. It is a Harley Davidson Visa, actually I have 3 of the same cards (different accounts of course, one for each company and one for personal). The H-D Visa card is through US Bank and they used to offer the ability to download directly as my cards and accounts with other institutions. This past year they stopped and now only offer downloading a qbo file to the desktop for importing into QB or QBO. I have 2 companies, one I use QB desktop for and the other is on QBO so I can use the QB app for receipts and mileage integrated even though I do not care for QBO and the subscription stuff.
So in QBO I can import the downloaded file and it asks me what account to import into with no problems. That tells me the downloaded file from the bank is fine and works. However, when I follow all the steps in my desktop version it gives me the error I previously quoted and never gives me the window asking for which account to import into as I have seen in step-by-step tutorials.
Your reply seems mechanical in that I have already stated that I have not only done "STEP 4", but have done all the "STEPS" including "Step 5: Create a test file". I have even gone through the downloaded qbo file from H-D Visa and looked for issues in the contents of the file as I found some guidance online for that as well.
SO BOTTOM LINE: How do I get my QB 2019 desktop for Windows to give me the window prompt to choose an account to import into? I have attached a screen shot for what I found online as a visual example.
