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Customer invoice totals are not the same as the sale/income totals.
I am very new to Quickbooks Online.
Having started, nearly, after the first quarter of 2021 there are invoices that were already completed using the old paper method before we finally started using Quickbooks.
At any rate, I am having trouble matching invoices to payments customers have made.
For example:
A Customer's invoice totals $120.20 (with tax) on 1/25/2021; when the payment shows in our banking it does not show that amount; it could show something like $200.50 on 2/1/2021. Or the total of $120.20 never shows anywhere in sales at all.
I was hoping to have this all figured out before the end of this first quarter but it's not promising.
Thank you all in advance!
Solved! Go to Solution.
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