Hi there, AllSeasonsCleaning.
I'm to share some additional information about multi-user network works.
You can always switch your server or laptop/workstation to single-user mode. Then, back up your data and scan the folder that holds your company files. Once done, you can restore the backup file so the information will reflect in both computers.
Moreover, please take note that there a couple of reasons why your data won't sync seamlessly in multi-user mode. I've listed them below:
- The hosting settings are not properly configured.
- Firewall or antivirus software is not allowing communication between user computers.
- The database server is unable to open the company file.
- Windows file permissions are not properly set.
To isolate this issue, you'll want to check the folder permissions on your server computer. This is to ensure that your company files have the right permissions to be on your network. Then, review your firewall and antivirus settings, Please make sure that you give the Database Server Manager permission to run on your server computer.
You'll also have set admin rights to the user account you use to sign in to your server computer and Windows user account for Database Server Manager. If you happen to encounter connection issues while working in multi-user mode, I recommend reading this article to be guided in resolving it: Error message: Connection Has Been Lost.
I'm also adding this reference to learn more about access limits in single or multi-user mode: Tasks that can be performed in a single or multi-user mode in QuickBooks Desktop.
Please don't hesitate to leave a comment below if you have additional questions about the multi-user mode feature. I'll be around to help.
