Thanks for coming back for more support, @nako-kondo-kzmco. I'm here to help ensure you'll be able to split your transactions accordingly.
It could be that an existing rule was created which automatically categorizes your website order transactions. To fix this, you can either delete or edit the rule. Here's how:
- Go to your Banking menu, then click the Rules tab.
- Look for the rule and under the Action column, then click the down arrow beside Edit.
- Select Delete and Yes to confirm.
I've got you our resource to help you learn about organizing your transactions to ensure they're added to your books: Assign, categorize, edit, and add your downloaded banking transactions.
Let me know if there's anything else you need help with. I'd be happy to assist.
