Hello,
I'm slowly starting my business, so haven't logged on to QB since late March 2021 (and my husband logged in once 2-4 weeks ago and may have simply categorized a single transaction as "business"). Now, I am missing random bank transactions from April and May 2021 (possibly also in June, July, August, but I haven't gone through those yet).
Refreshing updates current transactions but does not bring in those missing transactions.
I know how to use a CSV file to add in the missing transactions. My bank will only allow me to export 45 days at a time.
What I want to know is WHY this happened. Is there something about my not logging on and refreshing on at least a monthly basis that compromises the transaction download such that some random transactions but not all are downloaded?
I count on QB to reliably reflect my bank statements so that I only need to categorized and attach receipts. Not very helpful if it lacks that reliability.
