Hello dLearned!
Your bank statement is needed when reconciling your accounts. Let me further assist you with it.
You're right. You can enter a journal entry to record the previous year's balance if you can't retrieve those data.
- Go to the + New button and select Journal entry.
- Enter all the details needed.
- Tap Save and close.
Also, a journal entry can also be tricky especially since it can affect multiple accounts. You'll want to work with your accountant to ensure accuracy.
Here's the article for your reference if you need to make some changes to the journal entry you created: Reverse or delete a journal entry in QuickBooks Online.
Please comment again here if you need more assistance with this. Take care!
