I'm not able to reconcile, no data is available when I click "we can help you fix it". Not sure how to handle this.
Your account isn't ready to reconcile yet. Your beginning balance is off by -$170.00. We can help you fix it.
Thank you
Hi simtreasurer86,
I'll share an article with a video clip to guide you in troubleshooting the wrong beginning balance. You can view it on your phone if your computer is restricted from playing videos.
Please refer to this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
If you have other questions in mind, feel free to go back to this thread.
I was able to solve the problem. Thank you!
I was able to solve the problem. Thank you for your assistance!
