Hi @LizLeague,
In QuickBooks, there are reasons why you were not able to match your transactions. Let's go over them and get your journal entries matched.
To start, let's verify the total amount of selected transactions is the same as the total amount of the downloaded transactions.
If transactions have different amounts, you can select the Resolve Difference option to open the Add resolving transaction fields. Then, you can now add the Category and Amount of the resolving transaction until the difference equals to zero. If needed, you can use the Add new transaction button to add multiple resolving transactions.
If you still can't match the transactions, let's also check if the transactions were entered using the same bank account.
I've attached an article you can read to learn more about matching downloaded transactions: Add and Match Downloaded Banking Transactions?
Let me know if you have any other questions by leaving a comment below. I'm always around to help.
