Charies_M
Moderator

Banking

Thanks for following this thread, travesty.

 

The steps shared by Jeno are the closest workaround that you can use to resolve your issue with unmatch balances due to the downloaded transactions from your parent and sub-accounts. If this doesn't work for you, I suggest reaching out to your accountant for guidance on how to handle your type of situation.

 

You may also contact our QuickBooks Online Support. They can help look for additional troubleshooting options. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.

 

In case you'd like to work on reconciling your account, you can visit the following articles:

If you need further assistance managing your bank transactions, don't hesitate to reach back to me. Stay safe and have a nice day.