RichS1
Level 1

Banking

I am wondering how many different employees Quickbooks has to answer questions that go absolutely no where.   so far, I am at six.   

In response to your statement, after I spoke with another Quickbooks associate and submitted information requested,   I received an email from Quickbooks 3 hrs later stating I needed to submit more information.   EVEN though the associate told me the money was on the way and everything was great!!! I spoke to another woman this morning who told me we are all GREAT and I have to wait 2 more days for processing.   Then received another note from Quickbooks requesting more information.   After discussing with an associate online, as it turns out,  I submitted the wrong information as directed from the first Quickbooks associate.    SO,   as I am out over $85,000 and contacting more and more employees, wasting my time, just so they can "fix something" on their end and tell me to wait 2 more business days so my money can fund in 5 business days, I ask you   HOW DO WE GET PAID FROM QUICKBOOKS WHEN A CLIENT PAYS WITH A CREDIT CARD!!!   and it is ABSOLUTELY unbelievable that Quickbooks does not have a way to expedite this process or speed things along.   As if somehow, INTUIT is incapable to process transactions electronically in an expeditious manner.   

Do you have an answer as to why a file needs to be reviewed for two business days four times before the threat of processing a payment can be issued of which we have to wait another five days?