Welcome to the Community, @ncisnumber1. Let me share some insights about funds on hold.
If you're using QuickBooks Payments for the first time, the ACH payments will take a little longer the first month. During the initial one to four weeks of setting up the function, some banks process the money five days or more.
Your payments will process at the regular deposit time following the first month. Make sure to process payments by 3 p.m. PT if you're using a next-day deposit. QuickBooks will deposit the funds into your bank account within the next few business days if you do it this way.
You may always check the payment status by selecting the Deposits option from the Sales menu. Check out this article for more information: Find out when QuickBooks Payments deposits a customer.
I'd also recommend communicating with our Payments Support. They have high-level tools to check your payments/account to verify issues with your account.
Here's how:
- Go to this link: https://help.quickbooks.intuit.com/prechats/offerings/Messaging-Payments-Desktop/23041/view.
- Complete the needed information to connect with a live support agent.
- Tap Submit.
Check out our support hours and contact us at a time convenient to you: Support hours and types.
I've also added articles about payment fees, fixing hold accounts, and other relevant matters.
Let me know if you have other questions in handling your QuickBooks Payments. I'm here to help you out.
