Wow.. really wish I had seen all these comments and post about all the payment hold issues before opening account. Now, I’m feeling extremely nervous with anxiety. Got 2 invoices paid and was told one was batched you should receive funds next day. It even says “your payment is on its way!” Next day checked and now showing on hold for review! Other payment via ach shows deposit time 03/23 and probably and after reading all this I won’t be surprised if that goes on hold! Im praying so hard and hoping they won’t place hold on my payments. Cause if they do I’m going to be really screwed with my business and won’t be able to payout my truck drivers and other bills. Before receiving payment, I made sure and called QB to confirm if there’s anything else I need to provide like documents copy ID or anything. They said nope your acct approved and should be no issue. Now I’m reading everyone’s issues and my gaww if they need all those documentation, they should be asking for it from the beginning!! Im literally going crazy and scared and thinking, I should just have those payments refunded back to my client and ask them to just send me check instead before it notifies HOLD instead of pending. Will they still let me refund the payments to my customer?
