Banking

Hi there, @353.

Thanks for reaching out here in the Community today. I'm here to help and share some information to get this deposit issue sorted out. 

You can undo the duplicate entries that have been added on your bank register and exclude it if you don't need these in QuickBooks.

Let me guide you how:

1. Click the Banking tab in the left navigation bar.
2. Make sure the correct account that you need to work in is highlighted in blue at the top of the page.
3. Select the In QuickBooks tab.
4. Place a check mark in the box(es) for the transactions you'd like to undo.
5. Click the Undo button that appears at the top of the list.

Once done, you can add the transactions to the Excluded section.

Here's how:

1. From the For Review tab, check the transactions that need to be excluded.
2. Select the Batch actions button, and click Exclude Selected.

They will then be moved to the Exclude tab. From there, you're able to go one step further and completely delete the transaction, which can't be undone.

This article will give you additional details on using the adding and matching feature for the bank feed in QuickBooks Online: Add and match downloaded banking transactions.

That should do it!

I wish you and your business continued success. Please don't hesitate to contact me if you have any other questions.