At least yours is only being hold for a week. Mine is been on hold for over a year. Over $6k after providing what they asked me for , invoices signed by customers with the customers full information. You know what they told me ? To tell my customer to dispute the charges with their bank. These transactions are from 2021 and everytime I call now they keep saying they’re going to escalate the situation and have someone call or email me within 2 days. Guess what? No calls or emails … I’m still hoping to get that money one day but I wouldn’t recommend anyone to use quick books.
