So I went through 3 customer service reps until I found one who was amazing and bird-dogged this issue with me - the first two did not understand the problem and wanted me to go incognito. This is definitely not a user/browser issue. We spent 2 hours troubleshooting live with a developer only to be told in the end that this was a "feature" not a bug. Apparently they roll out these beta changes with no documentation to customers or customer service agents. Most often software providers have beta "features" are not opt in, but intuit prefers to make it more like a crap shoot for unsuspecting users. I was told that my case would be closed because since it was a beta "feature" they are testing, there is nothing to "fix". They said my only recourse was to used the feedback link to communicate my issues directly to the developers and hopefully they will fix it or abandon the test. I send feedback every day about my frustrations. The feedback link also doesn't work, you have to refresh the page and click the link a second time before it appears. The behavior of this "feature" is inconsistent. I have sent reports of the debugging on the browser, asked to opt out, no on is listening. Beta features need to be opt in and people need to be aware they are using them because then they can always turn them off if they don't work. It has been weeks and no improvement. TURN IT OFF
