I've got the steps you'll need on how to handle these transactions and match them in QBO, Nazcar.
You'll have to create a Bank deposit from the payment, add the fees as a negative value then manually Find a match.
Let me show you how to accomplish it:
- Click the + New button.
- Choose Bank deposits.
- Select the payment you want to deposit.
- Enter the amount of the fee charge as a negative amount in the Add other funds to this deposit section.
- Select the appropriate expense account to track the fees.
- Click Save and close to record the transaction.
Check out this article for additional details: Enter a bank service fee while using a third-party merchant service.
You can now match the entries to the correct ones. You can refer to this link to see the process: Match and categorize online banking transactions.
If QuickBooks can't find a match, it may be due to the date that is off by several dates.
Regarding duplicate sales, you can exclude them from your account. Check this article for detailed steps: Exclude bank transactions you downloaded into QuickBooks Online.
Once done, please click this article to view detailed steps on how you can reconcile your accounts: Reconcile an account in QuickBooks Online.
Let me know if you have additional questions about matching transactions in QuickBooks Online. I'd be happy to help.
