CharleneMaeF
QuickBooks Team

Banking

I know this hasn't been an easy process for you, VIPNeedsUrgent.

 

Let me make it up to you by helping you keep your books accurate.

 

Since the direct deposit payments have been processed, you can no longer void, cancel, or delete the transaction. To fix this, you can create Journal entries to offset the contractor's direct deposit transactions amount.

 

Here's how:

 

  1. Select + New.
  2. Select Journal entry.
  3. On the first line, select an account from the Account field. Depending on if you need to debit or credit the account, enter the amount in the correct column.
  4. On the next line, select the other account you're moving money to or from. Depending on if you entered a debit or credit on the first line, enter the same amount in the opposite column.
  5. Check the amounts - you should have the same amount in the Credit column on one line and the Debit column on the other. This means the accounts are in balance.
  6. Enter information in the memo section so you know why you made the journal entry.
  7. Select Save and new or Save and close.

 

For more details about stopping a direct deposit, please see this article: Void or cancel contractor payments.

 

I appreciate your patience on this matter. Please know that we're always here to help you out.