Hi,
I have a similar issue and looking for help.
History;
I am using a PC with Desktop Pro. The files were loaded from my retired bookkeeper from a Mac sometime in April and she told me everything was reconciled through March, 2022. Although I am many months behind on reconciliating, there are only about 30 transactions per month and I believe there shouldn't be any errors as I looked them over on paper.
The issue;
When I go to reconcile, the beginning balance is $713,xxx.xx, and it stays the same no matter what date I put in to reconcile. This is obviously incorrect as the company since 2015 has never exceeded a $40,000 balance, and from what I have read, the issue was probably created by a corruption in the transfer from the Mac to PC. When I open the register, the balance shown seems to be correct - I didn't reconcile by hand to see if there were outstanding checks but it is close enough to determine that it is right.
My accountant suggested if I am going to create a Journal Entry, or what ever QuickBooks recommends, he would like me to change the beginning balance of Dec. 31, 2021, and confirm the check marks for the first few months, then reconcile the rest of the year in 2022.
As stated on the instructions QuickBooks had suggested, I have run the Discrepancy Report and Previous Reconciliation Report and they come up clean. The Previous Reconciliation Report says there have never been any previous reconciliations. I did get a bit confused trying to use the instructions that Divina posted on this string so I thought to reply to this post to get some guidance.
I have a case number where I've spent over an hour with a tech guy who couldn't help me with this. I am usually not a complainer but just ask for someone that is experienced to help me as I am just getting back to QuickBooks after 15 years, but learning fast. The case number is - [Removed]
Feel free to call, email or chat.
Thank you in advance,
John
