Hello there, @braverymusicfl. I'd be glad to share with you some information about the eligibility criteria for using a mobile check deposit.
To use this feature, your QuickBooks Checking and Money by QuickBooks account should be in good standing and active. Also, the checks must be under your name, endorsed by you, and drawn on a bank account in the US territory. Once these criteria are met, you'll now be able to deposit both business and personal checks.
You can read through this article for more details: Find out more about mobile check deposits.
I'll include this helpful resource that you can use as a guide in case you get a chargeback after processing a transaction in QuickBooks Online: Handle chargebacks and retrieval requests for QuickBooks Payments.
Don't hesitate to leave a reply below if you have any other queries about using the mobile check deposit feature of QuickBooks. Have a great week ahead and stay safe.
