AileneA
Moderator

Banking

I understand that this has been challenging for you, chashundley. 

 

Since it's been 15 days, and the issue is persisting. In this case, I would recommend reaching out to our Customer Care Support for assistance. They have access to the tools needed to securely examine why the transactions are still showing as pending on your account.

 

Here's how you can contact support:

 

  1. Go to Help, then select Contact Us.
  2. Give a brief description of your issue, then choose Continue.
  3. Select either chat with us or Have us call you

 

I've added an article to keep your bank data accurate by reviewing and reconciling your accounts. Feel free to use these articles for tips and details:  

 

  

Let me know if you need any further assistance. Have a great day!

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