Yes I agree.  This is very frustrating.  Good communication could relieve some of this.  I don't know when to tell my clients I will be able to process their returns.

My clients are getting frustrated with my not being able to process their tax returns with Schedule 3's. In some cases, very large refunds are expected so I feel my tax prep business may be getting some distressed and angry clients if this isn't resolved soon. Thanks.

There are likely thousands of taxpayers (that we tax preparers have as clients) who are waiting for large refunds due to this delay. Because of this delay, they lose income from the refunds that could have been re-invested by now or pay down mortgages or lines of credit and the like! I doubt Profile realizes how many Canadians they have affected in this situation.

It may be time for the accounting fraternity to bring this issue to the attention of the television news!

To date, only 12 of the 23 EFILE Certified Software Programs for the 2025 EFILE Program [2024 Tax Year] include approved Capital Dispositions. Sadly, Profile is still not one, however their TurboTax for Windows appears to have been approved so there may be hope of it happening this week.

Here's the approved Efile Tax Software for those considering a Tax Program swap:

ref: https://www.canada.ca/en/revenue-agency/services/e-services/digital-services-businesses/efile-electr...

S3 will be available in the update 2024.3.7 planned for tomorrow. Sorry for the inconvenience,

This whole delay has been unacceptable. I have clients who are expecting significant refunds and are pi$$ed. Of course they blame me for this delay. If other software providers are able to process their returns why not Profile customers?!! I will have to consider making a change next year.

Mario B...sorry just doesn't cut it anymore. Not only has there been an unnecessary delay for our clients but also deception as to Profile's responsibility for poor service here. I am sure many of this year's Profile users will be switching to a more competent service like TaxCycle for next year. Your reputation has been tarnished!