Hello Michelle, thank you for posting in the Community about this. If any other Community users are experiencing the same thing please call on 08082345337 an investigation has been raised reference INV-56865, the fix is company specific,once you have called in our care team can take the details needed and add your company to the ones affected so the fix can be added once it has been completed..
EDIT- This was resolved by our senior engineers on a company by company basis in April 2021
