Hi Giovann_G, thanks for getting back to me so quickly I really appreciate that! Unfortunately, the menus, tabs , settings, etc. that you referenced don't show up as you describe in my version of QB Payroll, so I couldn't follow them exactly :( I use QB Online and QB Payroll together, so when I select Payroll from the main QB menu it then lets me select Employees. From there, there is no Business Setting, but there is a tab for Payroll Settings which then has a Pension Settings link. From there I can see my Contribution Plans, but no Name pension link (though i can see my pension plan listed). From there, I can't find anything that looks like Applicable pay categories so can't see anywhere to exclude Pension and add Salary.
I double checked with the QuickBooks Online Advanced Payroll hub, and my interface matches what they show there, so not sure what to do now. What's strange to me is that I've been using QB Payroll for years with same pension plan, same employees and never had this problem before this month.
Any other ideas?
