Employees and payroll

Hi there, Sheena.

I'm here to share an idea on how to process a refund deducted from your employees in QuickBooks Desktop.

You can reimburse your employee with the same amount when creating their next paycheck.

Here's how:

1. In the Enter Payroll Information window, click the name of the employee or hit Open Paycheck Detail.
2. Under Other Payroll Items, select the same deduction payroll item. 
3. Put the same amount as a positive number, then hit enter on your keyboard.
   
    
4. Select Yes on the warning message. 
   

Here's an article for more information about the process: Refund your employee for a deduction that was overwithheld.

Also, make sure that the payroll items for employees who aren't covered by the retirement plan are removed. You can use this link as a reference: Set up and manage payroll items for your insurance benefit plan. Just go directly to Step 3: Make sure the items are on your employees’ paychecks for the steps.

If you need further assistance or have follow-up questions, let me know in the comment. I'll be here to check your response.