Employees and payroll
I know that this hasn't been easy for you, @tu_ultimate.
I appreciate you doing your part in setting up your payroll and the great work you did on adding the other contributions and deductions of your employees. I’m eager to help you work together with our team to set up the retirement plan correctly.
To help determine the reason behind the error, I recommend contacting our Support Team. They can pull up your account in a secure manner and do screen-sharing to have this matter investigated further.
Here’s how:
- Go to the Help icon.
- Choose the Search tab and then Contact Us.
- Enter a brief description of your concern.
- Hit Continue.
Please take note of our support hours so we can address your concerns on time. You can also check out this this article for more ways on how you can reach to us: Contact Payroll Support.
See this guide to learn more about retirement plans and how to report them on your payroll tax forms: Set up a retirement plan.
If you need help with navigating your QBO company, you can visit our website for tips and other resources for reference: QBOP Related Help. This will help you manage your employees, payroll, taxes, banking, and run reports.
I’ll be here to continue helping if you have any other questions or concerns besides setting up a retirement plan. Simply add them to your reply below. Stay safe.
