Thank you for joining the thread, @BeccaTwig.
I want to make sure the contribution rate for Colorado Family and Medical Leave Insurance Program (FAMLI) calculates correctly, and I'd like to redirect you to the best support group available to get this checked.
The total contribution rate for Colorado FAMLI should be 90%. Since QuickBooks calculates it incorrectly, I recommend contacting our QuickBooks Support Team. This way, they can verify this matter further and provide some troubleshooting steps to get this resolved. They can also create an investigation ticket if other users are experiencing the same.
To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Select Contact Us.
You can check out this article to learn more about tracking paid family and medical leave in Colorado: Set up Colorado Family and Medical Leave Insurance Program (FAMLI).
You may also want to run and customize payroll reports in QuickBooks Online. This will help you manage payroll taxes and keep track of employee expenses.
Come back to this post and let me know how the call goes, @BeccaTwig. I want to ensure you're taken care of.
