Di98
Level 1

Employees and payroll

QB has gotten so BAD.  I waited 2 months for them to get Enhanced payroll installed and they still cannot get it. I had to go with a 3rd party company. They also did some of the W'2s incorrectly along with not filing 4th quarter.  To date (3/16/23) they have not issued the correct forms.  Half of the customer service people do not even understand your complaint/problems and cannot solve your problems.  I can't tell you how many hours I have been on the phone with them. You get a different person each time and nothing ever gets resolved. Then they charge you for every little thing and the pricing is outrageous, keeps increasing.  Intuit is a s#$% Show.