GlinetteC
Moderator

Employees and payroll

I can see you've already put a lot of effort into resolving this unrecoverable error you are getting, aarongetsit.

 

As much as I'd love to review your account information, we need to pull it up securely, which can't be done in the Community as this is a public forum. 

 

I understand that you've already contacted our support. However, I would still recommend contacting them again, as they have the tools necessary to securely pull into your account and identify further what's causing this issue. Here's how:

 

  1. Go to this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
  2. Select your QuickBooks product, then click Continue.
    contact.PNG
  3. Choose your QuickBooks edition.
  4. Enter your issues in the box provided, then tap Continue.
    contact2.PNG
  5. Choose a way to connect with our expert.
    contact3.PNG

I'm also sharing these resources that contain information about common reasons and resolving unrecoverable errors:

 

 

The Community is always here to help if you have other questions while working with QuickBooks.