I've got you covered, @jcummons1. Let's try to check your payroll setup to ensure you don't have any pending payroll transactions in QuickBooks Online Payroll.
Have you tried to update your payroll account? If so, let's view it in the payroll setting if this was currently updated.
Here's how:
- Go to the Gear icon, and choose Payroll Settings.
- Press the Bank Account, then select Edit.
- Double-check if you use the same bank account from your paycheck.
- If not updated, choose Enter bank info manually.
- Lastly, click Accept and Submit.
You'll also want to confirm that you are using the current account; you can check this article and then follow the steps provided in step #5: Change your payroll bank account.
Moreover, I agree with the support team that this transaction should sync to your payroll account accordingly, unless the bank account was changed.
There you have it. Ping me in this thread if you want further assistance. I'll be here to support you.
