@Rasa-LilaM RE: I've already updated my answer above, and you can follow the troubleshooting steps on how to fix the issue.
You did? Already before what? And, it seems you still didn't answer the question.
In asking the OP to update/patch QuickBooks, are you indicating the latest updates have reverted the terrible changes to the rules around employee SSNs? It's difficult to tell as you don't actually state why the OP should patch QuickBooks related to the issue.
