I'll share with you information on what you can do.
Inactive employees can cause errors in syncing payroll entries in QBO. To sort this out, you'll want to activate the inactive employees. Then, inactive them again after syncing.
Here's how:
1. On your QBO account, go to the Payroll section.
2. On the Payroll page, select the Overview tab.
3. Errors can be seen in the TO DO LIST box.
4. Select the View details to see the needed information to be fixed.
To activate inactive employees, follow these steps how:
1. On the Payroll page, select the Employees tab.
2. In the Active Employees dropdown, choose All Employees.
3. The exclamation point indicates inactive employees.
4. Click the employee to edit, and enter missing information.
5. Select the Action dropdown on the employee's page, then click Change status.
6. Choose Active to activate them on the payroll.
Additionally, you can run some payroll reports in QuickBooks. This way, you can get a closer look at your business's finances and view useful information about your business and employees.
For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
