JaeAnnC
QuickBooks Team

Employees and payroll

Thanks for getting back to us, @floc307643. It's my goal to ensure you'll get the appropriate assistance you need in syncing your mileage trips from your phone to QuickBooks Self-Employed (QBSE).

 

I appreciate you performing some troubleshooting steps on your end to resolve the issue. For further assistance, I recommend reaching out to our customer service team so they can identify the cause of the delay when syncing your mileage trips to QBSE. They may also raise an investigation regarding this case if necessary.

 

Here's how:

 

  1. Go to Help (?) and click Contact Us.
  2. Enter "talk to a human" and select Continue.
  3. Choose how to connect with us: Chat with us or Have us call you.

 

When you’ve reached your destination, review your trips and categorize them. Doing so organizes your income and expenses and puts them on the appropriate line of your Schedule C.

 

Let me know whenever you have any follow-up questions about mileage tracking. We're here to ensure you'll be assisted timely. Take care and have a great rest of the day!

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