Hello QuickBooks Desktop community,
I am seeking for some guidance on how to correct a payroll error that happen (2) payrolls ago. We have two employees with the same name and I accidentally switched their hours when I processed payroll, therefore, one of the employees was underpaid and the other was overpaid. With the employee that was underpaid, I immediately wrote a manual check according to the amount that our payroll company stated that we still owed him. However, for the employee that was overpaid, we were not able to collect the overpayment until this past payroll. I am aware that there are probably some adjustments to be made to both this employee's paycheck in QBks and payroll liabilities account in order to correct this error in QBks and, in order to, reconcile our bank account. Please provide me with a step-by-step guide to correct this error and be able to reconcile our bank account. Thank you in advance for your help - very much appreciate it!
