Let's figure out why taxes aren't withheld from your employees' paychecks in QuickBooks Desktop (QBDT), @rlarge.
If the notification date appears old when updating your payroll tax table, it's most likely caused by error code: PS038. Let's perform some troubleshooting steps to rectify this.
Before doing so, ensure to update your QBDT to the latest release and create a backup copy of your company file.
Then, let's send your payroll or usage data. To do that:
- Go to the Employees menu, select My Payroll Service, then Send Usage Data.
- If you don't have the option above, go to the Employees menu and click Send Payroll data.
- Select Send All in the Send/Receive Payroll Data window. Enter your payroll service pin when prompted.
If the send is successful, update the payroll tax table again. If you still see the error, proceed to the next procedure found in this article: Resolve payroll error PS038.
If the send is unsuccessful, reach out to our customer service for further assistance.
Additionally, create a payroll summary report to get insights about your employees' wages and contributions, which is helpful during the filing of taxes.
Feel free to get back to us whenever you have further questions about payroll taxes. The Community is here to lend you a helping hand. Stay safe and have a nice day ahead!
