Welcome to the thread, @noratwy. I appreciate you for joining in the conversation and letting us know that you're experiencing the same issue and for following the recommended steps by my colleague. Allow me to provide an update about the tackled investigation in this thread.
Upon checking here, the investigation (INV-89246) about QuickBooks Desktop Employee Center Frequently freezing has already been closed. I sincerely apologize for the inconvenience this has caused you. I understand how frustrating it can be to encounter persistent issues without a resolution.
I want to assure you that your feedback is important to us, and we genuinely want to address your ongoing concerns. To ensure that we can provide you with a permanent solution, I recommend reaching out to our dedicated Customer Support team. Through this, you can provide them with the necessary details and let them know that you are still experiencing the same problem. This will enable our technical engineers to thoroughly investigate the matter, understand the impact it has on your workflow, and work towards finding a resolution that meets your needs.
Here's how:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account
- We'll email you a single-use code. Enter your code and select Continue
- Select to chat with us or Have us call you.
Once you're already good to go, feel free to read through this article in case you'd want to change your employees' info in QuickBooks Desktop Payroll: Edit or change employee info in payroll. Keeping employee information current is essential for maintaining accurate payroll records and ensuring smooth payroll processing.
We value your business and appreciate your patience as we work towards finding a resolution that meets your expectations.
If there is anything else I can assist you with or any questions about the Employee Center in QuickBooks Desktop, please do not hesitate to let me know by leaving a comment below. Take care.
