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Employees and payroll
Hi there, @JohnP53. Thanks for coming back here. We recognize you for fixing the issue of your bank and expense account by utilizing Journal Entry (JE).
Straightaway, let me guide you on how to void or delete your bill payment. And how you can use expense transactions to mark it as paid.
First, let's differentiate the Void and Delete options in Bill payment. Voiding changes the transaction amount to zero but keeps the transaction's record in QuickBooks. Meanwhile, deleting removes the transactions entirely. It also causes the bill(s) paid to return to unpaid status.
Here's how to Void or Delete Bill Payments:
- In the left navigation, click Expenses. Then, choose Bills.
- Below, select Paid. Look for the Bill payment you want to Void or Delete.
- Click the transaction to route you in its Bill form. In the upper right corner, below the PAID PAYMENT STATUS, tap the blue note "1 payment mad (amount)."

- We'll be routed to the Bill Payment form. Tap the More option below. Then, select either Void or Delete.

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- A prompt message will show "This transaction is linked to others. Are you sure you want to void or delete it ?" pick Yes. Then, OK.
After that, we'll now use the Expense transactions to pay the Bill. You can follow the steps below:
- Click the +New icon.
- In the Vendor column, select Expense.
- Choose the Payee that we voided or deleted the bill payment.
- A Bill transaction will show on the right-side panel. Select the one we void or delete by clicking the Add option.

- Review the transaction. Once done, click Save and close.
Additionally, we'll share these articles to help manage your bill transactions:
- Enter and manage bills and bill payments in QuickBooks Online.
- Show all items on the Bill Payment voucher in QuickBooks Online.
- Run report with vendor totals.
We're pleased to have you here, @JohnP53. If you have additional questions, never hesitate to reply to this post. Keep safe, and have a good one!