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Employees and payroll
Hello there, @cgreerwc.
I understand your concern about payroll only showing Resume Scheduled Payroll button instead of Start Scheduled Payroll button and that you cannot revert the paycheck since there are no yellow highlights in your employee's name. Rest assured, I'm here to help you fix this situation. We'll need to make sure QuickBooks Desktop is updated to the latest release and updated tax table.
First, you'll need to try this on a sample company. If it works, we'll proceed to the second solution in fixing data damage on your QuickBooks Desktop company file.
If the same issue has occurred with the sample company, we'll need to repair your QuickBooks. Refer to this article for the advanced steps: Repair your QuickBooks Desktop for Windows.
Here's how:
- Download the latest version of the QuickBooks Tool Hub.
- Open the file.
- To install, follow the on-screen steps and agree to the terms and conditions.
- Open the app once the installation finishes.
- Run a Quick Fix by selecting Program Problems.
You can also check this article to update QuickBooks Desktop: Update QuickBooks Desktop to the latest release.
If you have further questions about scheduled payroll in QuickBooks Desktop, feel free to reply to this post. I'm always available to assist you.