Hello Dsimm54057,
I'm here to ensure you can view the archived forms.
To review the forms, you can go to the Archived forms page on your QuickBooks Online account. Here's how:
- From the Taxes tab, select Payroll tax.
- Click Filings.
- Select the Resources icon.
- Go to the Archived forms section.
- Customize the type of forms and the date.
- Click Filter.
If you have QuickBooks Desktop, you can follow these steps instead:
- From the Employees menu, select Payroll Center.
- Go to the File Forms tab, then View/Print forms & W-2s.
- In the Payroll Tax Center window, enter your Payroll PIN. Then select OK.
- Select Filed Forms.
- Select the forms you want to view, print, or save.
If the steps above are unavailable on your end, you may be experiencing some data-related issues. To fix this, you can log into your QuickBooks Online account in an incognito window. You can use these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P
- Safari: Control + Option + P
For QuickBooks Desktop, you can check this article for the detailed steps to verify and rebuild the file: Verify and Rebuild Data in QuickBooks Desktop.
Furthermore, once the issue is resolved, you can check this article on how you can review some reports about your company's finances: Run payroll reports.
I'm always around whenever you have payroll-related concerns.
