BSCO1
Level 1

State Unemployment (Alaska) - employee rate is wrong

Trying to run the first payroll for 2024 but the State SUI rate (Alaska) for employees is wrong.  I've checked to make sure I'm using the most recent version and run all the payroll updates but it's still wrong.  Unfortunately QB will not allow us to update the employee rate.  I cannot express the level of frustration since I'm under the payroll deadline.  Is there anyway to correct the employee rate and/or to flag this issue to QB?  For someone who is only available at night it's impossible to connect with them.

Solved