MelroseV
QuickBooks Team

Employees and payroll

Hello there, brianm.

 

In QuickBooks Online there's no option to use the PO Box mailing address, only valid mailing addresses are required to receive the W2s. However, as a workaround, when entering a PO Box address, you can type POB(space)(# of box) and when you save it it gives you an auto-corrected address of PO Box (##) written out correctly.

 

Additionally, don't forget to submit your feedback to our product engineers. Your idea will be given an opportunity for evaluation. Here's how:

 

  1. Sign in to your QBO account and go to the Gear icon.
  2. Select Feedback under Profile.
  3. Enter your suggestion. Then, click Next.

 

I've also added the following articles for future reference:

 

 

Keep me updated in the comments if you have further questions about your address in W2s in QuickBooks Online. I'm just a reply away. Keep safe and have a good one.