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Employees and payroll
Thank you for bringing to our attention your concern with the delivery of W-2s to your employees. We understand the importance of resolving this issue and would like to assist you, @cmk66
Please note that there may be a delay in the delivery of paperless W-2s due to significant changes in the process this year. Several factors, such as increased volumes or logistical challenges, can affect the timely delivery of these forms to employees.
While QuickBooks Online (QBO) offers an option to print and mail W-2s to employees, it's vital to understand that this service relies on external vendors for printing and distribution.
We recommend reaching out to our Customer Support team for further assistance and to inquire about the status of the W-2 delivery for your employees. They can provide you with specific information and updates regarding the delivery process.
I've also added the following articles for future reference:
Please post a reply if you need more help in managing your payroll tax forms. I'll be here.