Thanks for sharing more details about the error you encountered,
dawndnelson. I appreciate you performing the verification rebuild to resolve this issue within the employee center. Let me point you in the right direction to resolve this issue in QuickBooks Desktop.
Since you've done everything to aid this error, I suggest calling our support team so they can investigate this further and give more possible solutions.
Follow the steps below:
- On your QuickBooks account, go to the Help section.
- Choose Contact Us.
- State your concern, then select Continue.
- Enter your code and select Continue.
- Select to chat with us or Have us call you.
You might want to create a backup of your financial files; we can utilize this article for the step-by-step process: Back up your QuickBooks Desktop company file.
Alternatively, to fix another error while working with your QBDT, you may see this link as a guide: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
If you have further questions about our products, especially employee concerns about your QBDT account, revisit us anytime. We'll be right here to discuss some insights with you.
