Hey there. @nh3services.
I appreciate you chiming in on this thread.
Since you're having the same issue and none of the steps worked from above, I recommend contacting our Customer Support Team for further assistance. Here's how:
- Go to the Help ? icon in the top right-hand corner.
- Press the Contact Us button.
- Enter your question and tap Let's talk.
- Scroll down and choose to Get a callback.
Keep us updated on how the call goes. I'm only a post away if you need me again. Take care!
