Kevin_C
QuickBooks Team

Employees and payroll

Nice to see you here in the Community, @Michigan222. I'm here to point you to the support available to assist you with this.

 

Most of your payroll items sync with QuickBooks Online automatically. Since it is included as a pay item, you're correct that you'll have to categorize it as such to proceed with the setup process.

 

If you aren't sure how to categorize it properly, I suggest reaching out to our Payroll Support Team to check your account securely and perform a screen-sharing session to assist you with this process. They can also help you ensure you can proceed with the configuration process.

 

Here’s how to get in touch with our representatives:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion about your concern, then click Continue.
  5. Choose a way to connect with us.

 

Please check out our support hours to ensure we can address your concerns promptly.

 

Additionally, you can visit this article to provide a detailed breakdown of your employees' wages, deductions, and tax information for a specific period: Run payroll reports.

 

I'm always around to lend a hand if you need more help managing your payroll data or with anything else related to QuickBooks. Take care and stay safe!