I recognize the challenges you've encountered in relation to Louisiana's SUI requirements in QuickBooks Online (QBO), @leann3. Please know that this isn’t the experience we want you to have, so let me guide you to the right support team that can help you navigate this.
While waiting for other users to share their experience, I recommend contacting our QuickBooks Payroll Support team. Our representatives have the tools and expertise to determine the root cause of the errors you experience and clarify why your employers has a pending approval status. Accordingly, they can provide the most appropriate fix or workaround if necessary.
To reach our live team, here's how:
- Log in to your QBO account, then go to Help (?).
- Click on Search, then Contact Us.
- Please select Payroll as a topic.
- Choose to Have us call you to save your spot in line.
You can also visit this link for instructions on adding or changing your rate: Update your State Unemployment Insurance rate.
In addition, you can use the payroll reporting capabilities within QuickBooks. These reports enable you to manage payroll taxes and conveniently monitor employee expenditures.
We look forward to hearing back from you. If you have further questions about SUI in QuickBooks, please Reply to this message. We’re always here to help. Stay safe!
