Welcome to the Community, robert-shattucka.

When using QuickBooks Bill Pay, limits may apply on your total number and amount of payments. If you're using Faster ACH Payments, these transactions are limited to a maximum of $25,000 per payment and don't count toward the monthly ACH payments in our QuickBooks Bill Pay subscription tier. Bill payments must also be higher than $0.01 and be a US-based payment in US Dollar currency.

In the event you're unable to pay a bill, I'd recommend checking if your company's using workflows or roles and permissions features. These  are available with an Advanced subscription or with Bill Pay Elite and can prevent users from paying bills under some circumstances. Be sure to confirm the bill's been approved and that you have appropriate permissions to pay it.

You can learn more about using QuickBooks Bill Pay in our Learn about QuickBooks Bill Pay article.

In regard to having reached your transaction limit, I'd recommend getting back in touch with our Customer Care team and looking into what options may be available for raising it. Sometimes a request might be able to be submitted to look into raising limits on accounts. If such a request is an available option, they'll be able to guide you through the process.

They can be reached while signed in.

Here's how:

1. Use the Help (?) icon.
2. Click Contact Us.
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

If there's any additional questions, I'm just a post away. Have a great Thursday!

@robert-shattucka 

Try opening your QBO account on any private/incognito browser. Did you encounter the same problem?

yes we did that while talking with tech support and it did the same thing.   i get a message that reads unable to schedule payments and then an email that says payment not sceduled.  tech support told me i have to wait until the end of the month to scheudule more which is crazy

I am not using the faster ACH. just standard ACH.   I am the admin/manager/owner on the account so I should not have to worry about permissions.  In terms of the QB customer care,  it has not been great. I have called on this issue at least a half dozen times and most times the person that calls me back doesnt have a clue.  so I can call QB care again but I dont hold any hope in getting anywhere.. I am most unhappy with my choice to use qbo.

You cam use Melio as another option and you won't find any daily limit. You can also get cashbacks.

https://quickbooks.intuit.com/learn-support/en-us/payments/payments-scheduled-by-melio-prior-to-dec-...

I had Melio when I had the desktop version of QB. When I was suckered into changing to QBO. I was talked into changing to the QB Bill Pay instead of Melio.  How can I change the daily limits or dollar limits on my account?  I pay my vendors 2 or 3 times a week depending on cash flow.. This is totally ridicuous. the size of company that Intuit/QB is and I am dealing with challenges like this. I am so unhappy with my decision to change to QBO.  this has been a total nightmare!

The limit of funds and the volume of transactions you can initiate via ACH varies per account and associated banking institution, Robert. I acknowledge that the ability to pay your vendors seamlessly guarantees smooth and on-time balance settlements.

Please know that requesting a limit increase can only be processed by our merchant services team. Doing so ensures the security of your business and personal information during the procedure. No worries, I'm here to help you connect with them using your QuickBooks account.

Here's how:

1. Log in to your QuickBooks Online (QBO) account.
2. Go to (?) Help and then Search tab.
3. Briefly describe your issue on the designated field. Then, click the Magnifying glass icon.
4. Hit the Contact Us button and choose a way to connect with our team:
   • Chat with us - initiate a conversation with your live chat expert.
   • Callback - our next available agent will call you on your submitted contact number.

Our support is available from MON–FRI: 6 AM – 6 PM (PT).

Furthermore, you can send your insights regarding your experience with the bill bay feature to our developers by submitting Feedback. We always value your perspective and are all ears with your observations of the platform. Kindly follow these steps to proceed:

1. Go to the Gear icon and select Feedback.
2. Enter your experience and comments in the designated field.
3. Hit Next to submit.

You may also check this resource to gather more details and enhance your proficiency in utilizing QuickBooks Bill Pay: Learn about QuickBooks Bill Pay for QuickBooks Online.

If you have more questions about Bill Pay and its processing limits, drop by again on this thread. The Community space is always here for you.

this is so redicuous.. I am chatting right now with QB customer care. I am asking about increasing my limits for scheduling BILL PAY to  vendors and they want to know about direct deposits and how I am paying my employees.. WOW!  and you wonder why I am so dog gone frustrated!

We're having the same issue right now with one of our clients.  It will not allow us to pay our vendors because we've hit some sort of mysterious limit - we've talked to support twice, and even asked to be escalated, but no one can tell us a) what the limit is or b) when the limit will refresh.  We have no idea if/when we can pay our vendors, and these bills are now past due.  I think this is unacceptable.  At a minimum, we need to know what the limits are and when they refresh so we can plan accordingly.  We had been using Melio for years without any issues, so we'll have to subscribe to them again until this is resolved.

Your concern is valid, SRolling. Having access to these essential payment functions is important for your business success, and I appreciate the efforts you've made to reach out to our support team.

Given your situation, I recommend contacting our support team again and citing your previous interactions to request a swift escalation. Having precise details regarding payment limits and schedules is essential for planning and peace of mind. 
 

I know that you've already contacted our support. However, please know that we're unable to pull up your account in this public forum. Our dedicated experts can raise a ticket if needed. 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT. 

I'm also adding these helpful resources to learn more about QuickBooks Bill Pay and how to manage your bills:

• Learn about QuickBooks Bill Pay
• Enter and manage bills and bill payments in QuickBooks Online

Moreover, you can consider running reports in the future to get a summary of your bills, payments, and other transactions.

By connecting you with our specialized team, we're taking steps to ensure this matter is resolved effectively. If any new questions pop up or you have additional feedback, don't hesitate to share them.