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Employees and payroll
Since you mentioned, OC Inc that your automated taxes and forms are on, you need to contact our live expert support team to request a correction. We'll make the necessary corrections and submit the form to the Social Security Administration. You'll be informed about the updates, and the live expert support will let you know when you and your employee should expect to receive the W-2.
I'll guide you on how to contact our live expert support team. Here's how:
- Click the Help icon.

2. Select Search, then below please click Contact Us.

3. Choose Payroll from the options.

4. Select whether to Callback or Chat cause they can start a conversation with you in real-time.
5. Provide all the information needed to be filed, then hit Get a chat or Get a call, depending on what you choose in step 4.
6. Then you can now talk/chat to them in real-time.
Please click this article to know when is the best time to contact our live expert support team: Get help with QuickBooks products and services.
Furthermore, if this matter has been solved, you can check this article to view the payments made through your QuickBooks payroll: Create a payroll summary report in QuickBooks.
Once again, if you have any confusion about e-filing the W-2 form, we're always active to address it with enthusiasm.