I agree with you completely, @WeaverEx . Unfortunately, @MariaSoledadG comment above, "QuickBooks Online Payroll (QBO) consistently adheres to the state tax settings you've configured" is no longer accurate. I wanted to jump on here and update you that I chatted with QB again and they reiterated that there's an ongoing investigation (INV-121594) related to this issue. They added our company name to the list of who to follow up with to make sure this is resolved, if you'd like to reference this when contacting them.
It is a very frustrating situation, to have to do a work-around outside of QuickBooks. Because my MONTHLY withholding taxes for MN are accruing weekly, I can no longer make a monthly tax deposit through QuickBooks because it's showing past due in "QB" when it is not. Again, I will reiterate, I have not changed the filing frequency in our payroll settings from Monthly. It's been set for two years now and needs to be updated on their end so the payments that show due are accurate. This is a critical issue and needs to be escalated on their end! @MariaSoledadG , is there anything you can do to help? Thanks!
