Employees and payroll

Hello there, @cocoasrider. It is always wise to verify suspicious emails, especially those concerning critical service matters.

Here is how you can determine if that 2018 email was legitimate:

First, check the Sender's Email Address:

• Intuit emails will always come from an address that ends with @intuit.com, including addresses like @e.intuit.com.
• To verify the email, check the part of the address after the @ symbol. If it does not end exactly in @intuit.com, you should treat it as suspicious.

Next, examine the Email Content :
 

• Intuit will never ask for your personal information in an email.
• If an email asks you to reply, click a link, or download a form to provide sensitive information (such as your Social Security number, password, or bank details), it is highly likely a phishing attempt.

Once done, validate the links:
 

• Any link Intuit sends in an email will always be for an intuit.com address.
• Hover your mouse over any links in that 2018 email without clicking and check the URL that pops up. If the URL does not start with a recognized Intuit address.

Finally, the quoted message you've mentioned. "Critical service, software, or billing notifications from Intuit". The presence of this text does not make the email fraudulent; however, it does not guarantee legitimacy.
 

If you still suspect the email was fraudulent:

• If you have received one of these emails, do not open it or access any of the links.
• The article advises that if you suspect an email is a phishing attempt, you should forward it immediately to the security team: security@intuit.com.
  
  
  
  Lastly, go to this article: How to Identify Suspicious Activity, phishing scams, and potential fraud?. To see the latest information on how Intuit protects your data and how you can protect yourself.

Please let us know if you have any follow-up questions about spotting fraudulent attempts. We are always here to help and make everything secure.