Your efforts in performing the troubleshooting steps and reaching out are greatly appreciated, Bwrefrige. I understand how important it is to view and print W-2 forms to keep your workflow on track.

As the Community is a public forum, you'll have to contact our live support team once more for assistance. I understand you've already contacted them. However, they have the tools and resources to check this issue thoroughly.

Here's how:
 

1. Click Help (?) in the upper right-hand corner.
2. Select the Search tab and type "contact us".
   
   
    
3. Then hit Contact Us.
4. Choose either the Chat or Callback options.
   
   

For details about our support hours, check out this article: Get help with QuickBooks products and services.

Feel free to revisit this post for any questions about related topics in QuickBooks. You can reply here or create a new post. The Community team is always available to help. Have a great day!

NVM it is magically fixed.